LEAD Quality Assurance Specialist

LOCATION: Columbus, Ohio

POSITION TYPE: ASAP – 06/30/2026

POSITION TERMS: Interview in-person only

Must be local or within a one hour drive

  • Attend Functional Design review/approval sessions and collaborate with vendor partners to address UAT team queries.
  • Build effective relationships with Stakeholder Agency UAT Test Leads, leadership, and vendor partners to appropriately distribute testing responsibilities.
  • Plan UAT resource capacity and schedules in coordination with DAS leadership and other UAT Test Leads.
  • Monitor and report both resource-level and release-level metrics to ensure compliance with timelines and quality expectations. Track key milestones using Quality Gate checklists (Design, System Test, Deployment).
  • Lead the UAT Release Team during scripting and execution: conduct regular defect triage meetings, coordinate retesting, and maintain schedule and quality standards.
  • Coordinate and execute testing across all Ohio Benefits systems including Eligibility & Enrollment, Call Center, Document Management, and Automated Functions (BOTS).

SKILLS:

Experience in developing and executing User Acceptance Testing (UAT). Required 10
Proficiency in using test management tools to manage and monitor UAT processes. Required
Strong communication skills demonstrated through specific examples. Required
Understanding of Ohio Benefits core business use cases and the ability to distinguish them from agency-specific use cases. Required
Deep understanding of the Ohio Benefits Program, including systems for eligibility adjudication, document management, and telephony services. Highly desired
Experience working with JIRA software. Highly desired

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